Library Closing time?

Suggestion:

On a Sunday when the hours are until 9:30pm my suggestion would be to actually stay open until that time NOT to lock the doors at 9:10pm...and not open them when a student who needs to print something is banging on the door!!! I pay tuition to go here and expect the libraries hours to be posted correctly.
Sincerely,
Locked out and pissed off

Response:

I need more information to investigate this further:

• Which Sunday was this?
• Which set of doors did you knock on? There are two sets of 4 glass doors:
• from the sidewalk into the elevator lobby of the library building-on weekends, only 1 of the outer doors is unlocked - it unlocks automatically at the hour set in a computer program. The library personnel do not have any control over this lock.
• from the elevator lobby into the library itself. The second set of doors into the library is manually locked by library staff.
• Did you actually see someone in the library at the time?

I checked with the crew for last Sunday night, and they did not close early. The staff did not hear anyone pounding on a door, either. Since this complaint was dropped into our suggestion box the week following spring break, I can imagine several scenarios.

• If you were here on the Sunday March 10, this was a holiday and the library was closed. The library calendar under the hours sign (and on the website) indicates that we would be closed on this date.
• If you were here on Sunday March 17, we were open until 9:30 (actually the staff did not lock up until closer to 9:40, as they were working on a display). However, this was our first open date after Daylight Savings Time started, and I remember once several years ago when the computer handling the electronic (outer) door did not automatically reset to DST on that first day.
• Could it be possible that your watch or phone was still on standard time? 9:10pm on CST is 10:10pm on DST.

If you want to provide more information, please email library@blinn.edu with a subject heading "early closing complaint."

Smelly library

Suggestion: Clean the library, it smells.

Response: The library is cleaned every week day (vaccuuming, mopping, dusting surfaces, wiping tables); in addition, the restrooms are cleaned hourly while we are open. I asked the staff if the library smells bad (I couldn't smell anything) - and no one else did either. I think sometimes when we first open, the air can be a little stale from the air-conditioning being mostly off at night. Perhaps it was that, or just a factor of too many sweaty people in the library on a particular day!

Library Hours

Comment: Please open earlier, maybe 7:30? Classes start at 7:45 and there are a lot of students who need the library to print. There is always a line in the mornings and someone at the front desk, so I don't see the issue with opening the doors 15 minutes earlier. Thanks.

Response Update:  The library staff has an opening procedure that must be completed before we can let people in. The staff you see in there before we open arrive early in order to complete this procedure. If we brought them in to do this even earlier, they would have to leave earlier, which means we'd have a shortage of staff to run the desk for about 30 minutes (until the evening shift arrives). This would happen at one of the busiest times in our day.

In chatting to the Learning Center staff about this issue, the Learning Center Director said that if her staff members are there early, they will go ahead and unlock for students needing to print early, so you might try going upstairs.

Please remember that it's dangerous to assume that you'll be able to come to any computer lab on campus and print something that is due in the next 5 or 10 minutes. If the print system or computers are down, as has occasionally happened in the past, you are up a creek. It's not an excuse that instructors usually accept.