Library Closing time?

Suggestion:

On a Sunday when the hours are until 9:30pm my suggestion would be to actually stay open until that time NOT to lock the doors at 9:10pm...and not open them when a student who needs to print something is banging on the door!!! I pay tuition to go here and expect the libraries hours to be posted correctly.
Sincerely,
Locked out and pissed off

Response:

I need more information to investigate this further:

• Which Sunday was this?
• Which set of doors did you knock on? There are two sets of 4 glass doors:
• from the sidewalk into the elevator lobby of the library building-on weekends, only 1 of the outer doors is unlocked - it unlocks automatically at the hour set in a computer program. The library personnel do not have any control over this lock.
• from the elevator lobby into the library itself. The second set of doors into the library is manually locked by library staff.
• Did you actually see someone in the library at the time?

I checked with the crew for last Sunday night, and they did not close early. The staff did not hear anyone pounding on a door, either. Since this complaint was dropped into our suggestion box the week following spring break, I can imagine several scenarios.

• If you were here on the Sunday March 10, this was a holiday and the library was closed. The library calendar under the hours sign (and on the website) indicates that we would be closed on this date.
• If you were here on Sunday March 17, we were open until 9:30 (actually the staff did not lock up until closer to 9:40, as they were working on a display). However, this was our first open date after Daylight Savings Time started, and I remember once several years ago when the computer handling the electronic (outer) door did not automatically reset to DST on that first day.
• Could it be possible that your watch or phone was still on standard time? 9:10pm on CST is 10:10pm on DST.

If you want to provide more information, please email library@blinn.edu with a subject heading "early closing complaint."