Suggestion: Free Copies. All you can eat pancake buffet for free. No more classes.
Response: Nothing is free, but we try to keep the costs down. Thanks for the laugh!
Tuesday, April 17, 2012
Monday, April 2, 2012
Designated Computer for Catalog Searching
Comment: I would really love to see at least one computer designated for book look up/ location
Response: Thank you so much for the suggestion! We had been thinking about this for a while, but see how it can be helpful for students just needing to find the location of a book, especially during our busy times when all of the computers are taken up. Were looking into getting an older computer moved to a spot that has an existing data connection since we don't want to take away the use of a computer we already have, and we can then designate this computer just for quick look ups of books.
Response: Thank you so much for the suggestion! We had been thinking about this for a while, but see how it can be helpful for students just needing to find the location of a book, especially during our busy times when all of the computers are taken up. Were looking into getting an older computer moved to a spot that has an existing data connection since we don't want to take away the use of a computer we already have, and we can then designate this computer just for quick look ups of books.
Pencil Sharpener
Comment: Get a new pencil sharpener
Response: We had a staff member test out the pencil sharpener and it is now working properly.
Response: We had a staff member test out the pencil sharpener and it is now working properly.
Trash Can
Comment: It would be helpful to have a larger trash can on the wall outside the copy room.
Response: Thank you for the suggestion. After you pointed it out, we too noticed how full that trashcan can get at the end of the day. We have placed a second trashcan there for student use. We did notice that many of the items in there are plastic bottles. What could also help with the overflow of trash is to place the plastic bottles and aluminium cans in the recycle bin at the entrance of the library. Thank you!
Response: Thank you for the suggestion. After you pointed it out, we too noticed how full that trashcan can get at the end of the day. We have placed a second trashcan there for student use. We did notice that many of the items in there are plastic bottles. What could also help with the overflow of trash is to place the plastic bottles and aluminium cans in the recycle bin at the entrance of the library. Thank you!
Library Hours
Comment: Please open earlier, maybe 7:30? Classes start at 7:45 and there are a lot of students who need the library to print. There is always a line in the mornings and someone at the front desk, so I don't see the issue with opening the doors 15 minutes earlier. Thanks.
Response Update: The library staff has an opening procedure that must be completed before we can let people in. The staff you see in there before we open arrive early in order to complete this procedure. If we brought them in to do this even earlier, they would have to leave earlier, which means we'd have a shortage of staff to run the desk for about 30 minutes (until the evening shift arrives). This would happen at one of the busiest times in our day.
In chatting to the Learning Center staff about this issue, the Learning Center Director said that if her staff members are there early, they will go ahead and unlock for students needing to print early, so you might try going upstairs.
Please remember that it's dangerous to assume that you'll be able to come to any computer lab on campus and print something that is due in the next 5 or 10 minutes. If the print system or computers are down, as has occasionally happened in the past, you are up a creek. It's not an excuse that instructors usually accept.
Response Update: The library staff has an opening procedure that must be completed before we can let people in. The staff you see in there before we open arrive early in order to complete this procedure. If we brought them in to do this even earlier, they would have to leave earlier, which means we'd have a shortage of staff to run the desk for about 30 minutes (until the evening shift arrives). This would happen at one of the busiest times in our day.
In chatting to the Learning Center staff about this issue, the Learning Center Director said that if her staff members are there early, they will go ahead and unlock for students needing to print early, so you might try going upstairs.
Please remember that it's dangerous to assume that you'll be able to come to any computer lab on campus and print something that is due in the next 5 or 10 minutes. If the print system or computers are down, as has occasionally happened in the past, you are up a creek. It's not an excuse that instructors usually accept.
Monday, March 5, 2012
Friendly Staff
Suggestion: Madge and Christina are great at their job. Every time I come in they're friendly and helpful.
Response: Thank you so much!! It is always nice to be recognized for a job well done. We appreciate the feedback.
Response: Thank you so much!! It is always nice to be recognized for a job well done. We appreciate the feedback.
Tuesday, February 28, 2012
DVD Request
Suggestion: Could you please consider adding the following to the DVD Library: THE UNFORESEEN, DIRECTED BY LAURA DUNN 2007.
Response: A request has been placed for this DVD. We will update this post when it arrives. Thank you for the suggestion!
Response: A request has been placed for this DVD. We will update this post when it arrives. Thank you for the suggestion!
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