Suggestion: Get a change machine.
Response: You can ask at the library service desk if you need change for making photocopies, or for adding money to your print account. If we have enough change we will help you out, but generally don't change anything larger than a $20, since a $50 bill will usually wipe us out of change, and we can't always get more right away.
We don't give change for the snack machines, so I'm wondering if that's the problem that led to this suggestion? Feel free to leave your comments to let us know...
I have passed this suggestion on to the Blinn College Administration.
Tuesday, April 17, 2012
Free copies
Suggestion: Free Copies. All you can eat pancake buffet for free. No more classes.
Response: Nothing is free, but we try to keep the costs down. Thanks for the laugh!
Response: Nothing is free, but we try to keep the costs down. Thanks for the laugh!
Monday, April 2, 2012
Designated Computer for Catalog Searching
Comment: I would really love to see at least one computer designated for book look up/ location
Response: Thank you so much for the suggestion! We had been thinking about this for a while, but see how it can be helpful for students just needing to find the location of a book, especially during our busy times when all of the computers are taken up. Were looking into getting an older computer moved to a spot that has an existing data connection since we don't want to take away the use of a computer we already have, and we can then designate this computer just for quick look ups of books.
Response: Thank you so much for the suggestion! We had been thinking about this for a while, but see how it can be helpful for students just needing to find the location of a book, especially during our busy times when all of the computers are taken up. Were looking into getting an older computer moved to a spot that has an existing data connection since we don't want to take away the use of a computer we already have, and we can then designate this computer just for quick look ups of books.
Pencil Sharpener
Comment: Get a new pencil sharpener
Response: We had a staff member test out the pencil sharpener and it is now working properly.
Response: We had a staff member test out the pencil sharpener and it is now working properly.
Trash Can
Comment: It would be helpful to have a larger trash can on the wall outside the copy room.
Response: Thank you for the suggestion. After you pointed it out, we too noticed how full that trashcan can get at the end of the day. We have placed a second trashcan there for student use. We did notice that many of the items in there are plastic bottles. What could also help with the overflow of trash is to place the plastic bottles and aluminium cans in the recycle bin at the entrance of the library. Thank you!
Response: Thank you for the suggestion. After you pointed it out, we too noticed how full that trashcan can get at the end of the day. We have placed a second trashcan there for student use. We did notice that many of the items in there are plastic bottles. What could also help with the overflow of trash is to place the plastic bottles and aluminium cans in the recycle bin at the entrance of the library. Thank you!
Library Hours
Comment: Please open earlier, maybe 7:30? Classes start at 7:45 and there are a lot of students who need the library to print. There is always a line in the mornings and someone at the front desk, so I don't see the issue with opening the doors 15 minutes earlier. Thanks.
Response Update: The library staff has an opening procedure that must be completed before we can let people in. The staff you see in there before we open arrive early in order to complete this procedure. If we brought them in to do this even earlier, they would have to leave earlier, which means we'd have a shortage of staff to run the desk for about 30 minutes (until the evening shift arrives). This would happen at one of the busiest times in our day.
In chatting to the Learning Center staff about this issue, the Learning Center Director said that if her staff members are there early, they will go ahead and unlock for students needing to print early, so you might try going upstairs.
Please remember that it's dangerous to assume that you'll be able to come to any computer lab on campus and print something that is due in the next 5 or 10 minutes. If the print system or computers are down, as has occasionally happened in the past, you are up a creek. It's not an excuse that instructors usually accept.
Response Update: The library staff has an opening procedure that must be completed before we can let people in. The staff you see in there before we open arrive early in order to complete this procedure. If we brought them in to do this even earlier, they would have to leave earlier, which means we'd have a shortage of staff to run the desk for about 30 minutes (until the evening shift arrives). This would happen at one of the busiest times in our day.
In chatting to the Learning Center staff about this issue, the Learning Center Director said that if her staff members are there early, they will go ahead and unlock for students needing to print early, so you might try going upstairs.
Please remember that it's dangerous to assume that you'll be able to come to any computer lab on campus and print something that is due in the next 5 or 10 minutes. If the print system or computers are down, as has occasionally happened in the past, you are up a creek. It's not an excuse that instructors usually accept.
Monday, March 5, 2012
Friendly Staff
Suggestion: Madge and Christina are great at their job. Every time I come in they're friendly and helpful.
Response: Thank you so much!! It is always nice to be recognized for a job well done. We appreciate the feedback.
Response: Thank you so much!! It is always nice to be recognized for a job well done. We appreciate the feedback.
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